Last Revised December16, 2019.
What We Collect
Information and Content You Provide
We collect information you provide to us directly when you use the Services. This includes:
Account information. To create an account, you must provide your name, mobile number and a password. You may also provide an email address. We also store your user account preferences and settings.
Content you submit. We collect the content you submit to the Services. This includes your posts, messages, and instructions, including saved drafts, and media files uploaded by you.
Actions you take. We collect information about the actions you take when using the Services. This includes your current location.
Other information. You may choose to provide other information directly to us. For example, we may collect information when you fill out a form, participate in our activities or promotions, apply for a job, request customer support or otherwise communicate with us.
Information We Collect Automatically
When you access or use our Services, we may also automatically collect information about you. This includes:
Log and usage data. We may log information when you access and use the Services. This may include your IP address, user-agent string, browser type, operating system, referral URLs, device information (e.g., device IDs), pages visited, links clicked, the requested URL, hardware settings, and search terms.
Information collected from cookies and similar technologies. We may receive information from cookies, which are pieces of data your browser stores and sends back to us when making requests, and similar technologies. We use this information to improve your experience, understand user activity, personalize content and advertisements, and improve the quality of our Services. For more information on how you can disable cookies, please see “Your Choices” below.
Location information. We may receive and process information about your location. For example, with your consent, we may collect information about the specific location of your mobile device (e.g., by using Critical or S.O.S Alerts). We may also receive location information from you when you choose to share such information on our Services, including by associating your content with a location, or we may derive your approximate location from other information about you, including your IP address.
Information Collected from Other Sources
We may receive information about you from other sources, including from other users and third parties, and combine that information with the other information we have about you, e.g. when another user leaves a tribute on your Memorial.
Linked services. If you authorize or link other services (e.g., third-party apps or websites) to access your iLastWord account, iLastWord receives information about your use of that service when it uses that authorization. Linking services may also cause the other service to send us information about your account with that service. To learn how information is shared with linked services, see “How Information About You Is Shared” below.
Information collected from integrations. We also may receive information about you, including log and usage data and cookie information, from third-party websites that integrate our Services, including our embeds, buttons, and advertising technology.
How We Use Information About You
We use information about you to:
How Information About You Is Shared
When you use the Services, certain information may be shared with other users and the public. For example:
Otherwise, we do not share, sell, or give away your personal information to third parties unless one of the following circumstances applies:
We take measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration, and destruction. For example, we use HTTPS while information is being transmitted. We also enforce technical and administrative access controls to limit which of our employees have access to non-public personal information.
We store the information we collect for as long as it is necessary for the purpose(s) for which we originally collected it. We may retain certain information for legitimate business purposes or as required by law.
International Data Transfers
We are based Singapore and we process and store information on servers located in the Singapore Region of AWS.. We may store information on servers and equipment in other countries depending on a variety of factors, including the locations of our users and service providers. By accessing or using the Services or otherwise providing information to us, you consent to the processing, transfer and storage of information in and to Singapore and other countries, where you may not have the same rights as you do under local law.
Additional Information for EEA Users
Users in the European Economic Area have the right to request access to, rectification of, or erasure of their personal data; to data portability in certain circumstances; to request restriction of processing; to object to processing; and to withdraw consent for processing where they have previously provided consent. These rights can be exercised using the contact information provided at the end of this document. EEA users also have the right to lodge a complaint with their local supervisory authority.
As required by applicable law, we collect and process information about individuals in the EEA only where we have legal bases for doing so. Our legal bases depend on the Services you use and how you use them. We process your information on the following legal bases:
Children under the legal age (legal capacity) to enter into a binding contract are not allowed to create an account or otherwise use the Services. Additionally, if you are in the EEA, you must be over the age required by the laws of your country to create an account or otherwise use the Services, or we need to have obtained verifiable consent from your parent or legal guardian.
Changes to This Policy